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Caregiver
We are seeking exceptional Caregivers to provide elevated, dignified, and personalized care for clients who value excellence. embody compassion, professionalism, and discretion — and who thrive in creating meaningful, supportive relationships with aging adults and their families.
Who You Are:
• You are warm, emotionally intelligent, and deeply respectful of the aging process
• You treat caregiving as a profession — and bring integrity, reliability, and polish to every home you enter
• You are confident, capable, and calm under pressure
• You know how to read a room and respect privacy, boundaries, and high expectations
Key Responsibilities:
• Provide standby or hands-on support with Activities of Daily Living (ADLs)
• Offer thoughtful companionship, engagement, and emotional presence
• Assist with meal preparation, light housekeeping, and medication reminders
• Support with mobility, transfers, and fall prevention using proper techniques
• Help manage appointments, errands, and transportation as needed
• Observe and document changes in condition; communicate effectively with care team
• Respect client preferences, routines, and dignity at all times
Preferred Qualifications:
• 3+ years of professional caregiving experience
• CNA or HHA certification (preferred but not required)
• Experience with dementia care, hospice, or complex family dynamics
• Valid driver’s license and reliable transportation
• Clear background check, current TB test, physical, and CPR certification
• Able to work legally in the U.S.
• Experience working in high-end private homes or with discerning clientele a plus
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Why Join Heart & Home Care LLC?
• Locally owned and operated with a deep commitment to quality of life
• Supportive office staff, care managers, and on-call team available 24/7
• Weekly pay, flexible scheduling, and opportunities for growth
• Clients carefully matched to caregivers to ensure compatibility and success
Heart & Home Care LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Lead Care Coodinator (LCC)
We're seeking an exceptional Lead Care Coordinator (LCC) to join our team. Under the direction of the CEO, the LCC serves as the client’s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client’s needs and care.
The LCC manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The LCC collaborates and communicates with client’s caregivers/family support persons, other providers and others in the Care Team in order to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit.
This is a hybrid position that requires traveling throughout the Bay Area.
What you’ll do*
Hybrid (in-field and remote) care management duties as described below:
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Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
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Oversees the development of the client care plans and goal settings
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Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
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Connect clients to other social services and supports that are needed
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Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
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Evaluate client’s progress and reports this
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Provide mental health promotion
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Arrange transportation
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Complete all documentation, including outcome measures within the timeframes established by the individual care plans
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Maintain up-to-date patient health records in the files
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Complete monthly reporting to ensure program compliance
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Attend training as assigned
Your experience and qualifications
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Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely.
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2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations
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Working knowledge of government and community resources related to social determinants of health
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Clean driving record, valid driver's license, and reliable transportation
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Excellent oral and written communication skills
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Positive interpersonal skills required
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Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet
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Bilingual English/Spanish is a plus
Additional Information
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The hiring process for this role consists of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.
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Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.
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Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.
Heart & Home Care LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
